Introduction

Splice ("we", "our", or "us") is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, disclose, and safeguard your information when you use our cable harness configurator service, including our use of cookies and similar tracking technologies.

Information We Collect

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision: To provide, operate, and maintain our cable harness configurator
Authentication: To verify your identity and manage your account
Data Persistence: To save your harness designs and user preferences
Service Improvement: To understand how our service is used and identify areas for improvement
Feature Development: To track feature adoption and develop new functionality
Technical Support: To provide customer support and troubleshoot issues
Security: To detect, prevent, and address technical issues and security threats
Legal Compliance: To comply with applicable laws and regulations

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember your preferences, login information, and provide insights into how visitors use the site.

Types of Cookies We Use

Local Storage

In addition to cookies, we use browser local storage to enhance your experience:

UI Preferences: Drawer widths, panel states, zoom levels, and canvas pan positions
Search State: Your recent search terms for connectors and wires
Selected Components: Currently selected wire parts and connector configurations
Auto-save Settings: Your preference for automatic saving of work
Cookie Consent: Your GDPR cookie consent status and timestamp
Feature Usage Tracking: Flags indicating first-time use of specific features

Note: Local storage data remains on your device and is not transmitted to our servers. You can clear this data at any time through your browser settings.

Third-Party Cookies

We use the following third-party services that may set their own cookies:

Google OAuth: For authentication services. Google may set cookies to facilitate the login process
Google Analytics: For usage analytics (only with your consent). Sets cookies like _ga, _gid for tracking
Stripe: For payment processing. Stripe uses cookies for fraud prevention and payment security

Your Cookie Choices

You have several options for managing cookies:

Through Our Cookie Banner

When you first visit our site, you'll see a cookie consent banner where you can choose to accept or reject non-essential cookies.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to:

Notify you when cookies are being set
Block all cookies
Delete cookies when you close your browser

Note that blocking all cookies may impact the functionality of our website.

Clear Existing Cookies

You can clear cookies and local storage data at any time through your browser settings. Be aware that this will log you out and reset your preferences.

Cookie Retention

We retain cookies for different periods depending on their purpose:

Session cookies: Deleted when you close your browser
Persistent cookies: Remain for up to 1 year or until you delete them
Cookie consent: We ask for renewed consent after 1 year

Google Analytics

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

Encryption: Data transmission is secured using HTTPS/TLS encryption
Authentication: Secure OAuth2 authentication with Google
Session Security: HTTP-only, secure session cookies with SameSite protection
Access Controls: Limited access to personal data on a need-to-know basis
Data Hashing: User identifiers are hashed before analytics transmission
Regular Updates: Security measures are regularly reviewed and updated

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

GDPR Rights (EU Residents)

If you are a resident of the European Union, you have the following rights:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Restrict Processing: Request restriction of processing your personal data
Right to Data Portability: Request transfer of your data to another service
Right to Object: Object to processing of your personal data
Right to Withdraw Consent: Withdraw consent for data processing at any time

General Rights

Account Control: You can update your account information at any time
Data Export: You can export your harness designs and configurations
Account Deletion: You can delete your account and associated data
Cookie Management: You can change your cookie preferences at any time
Local Storage: You can clear browser local storage through your browser settings

Data Retention

We retain your information for different periods depending on the type of data:

Account Data: Retained for as long as your account is active
Harness Designs: Retained indefinitely unless you delete them or close your account
Session Data: Deleted when you log out or after 30 days of inactivity
Analytics Data: Retained according to Google Analytics retention settings (26 months)
Local Storage: Retained until you clear your browser data
Cookie Consent: We request renewed consent annually

Updates to This Policy

We may update this Privacy & Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by updating the "Last updated" date at the top of this policy.

Contact Us

If you have questions about this Privacy & Cookie Policy, want to exercise your privacy rights, or need to report a privacy concern, please contact us at:

Email: Click to reveal email